Reports
In this paper, we shed light on select regulatory frameworks and policy measures that would be critical to transition to 5G and position this critical technology as a launchpad for the digital economy.
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As companies and organizations in all sectors deploy new technologies—including automation and artificial intelligence ensuring this evolution fosters shared, sustainable prosperity will likely hinge on how well societies prepare the workforces of to
In a volatile cyber world with increasing threats government organizations need to focus on cyber resilience capabilities which allow them to decrease the impact of a successful attach.
These are some of the takeaways from the discussions at the fifth edition of the Government Services Forum as the panelists deliberated upon taking a human-centered approach to redesign and implement services.
The Middle East and North Africa (MENA) region has the potential to become a new cradle of global innovation. The region has the potential to pioneer actions of global significance, including transforming energy into food on a massive scale, and lead
Women’s participation in public and economic life strengthens equitable governance, economic growth, and public trust, from the community level to top policymaking circles.
Societal challenges such as climate change or eroding public trust cannot be solved by new technology tools alone. Rather, they will take new ideas and new technologies working together to improve people’s lives. Government still needs to play an imp
In the critical juncture the world has entered, governments face a radically altered landscape of uncertainty featuring challenges and opportunities that are not just unfamiliar, but in many cases structurally novel
Countries in the Gulf Cooperation Council (GCC) receive low inflows of foreign direct investment (FDI) as a share of gross domestic product (GDP) compared to their global peers. This report explores the underlying reasons for this historical trend ex
Innovation in government is about new ways to impact the everyday lives of citizens – improving health, educating children, safeguarding the environment, beautifying surroundings, reducing wasted time and resources, ensuring trust and confidence in g
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This report is an entry one for city government leaders and politicians. It is not destined for technical people, rather it is meant to become a common ground from which policy makers can take major decisions on the highest level, as to how can Arab
In a time of unprecedented global interconnectivity, demographic shifts and socio-political movements, governments are under tremendous pressure to adapt to the changing needs of its populations in agile and efficient ways. Innovations that deliver n
Technological integration and organisational connectivity are transforming the way governments operate. Governments are increasingly accountable and its stakeholders expect public service access anytime, anywhere, anyhow. To effectively deliver on th
A Special Collection of Harvard Business Review in collaboration with the Government Summit consisting of a number of selected articles, led by a special article by HH Sheikh Mohammaed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Rul
The Index is intended to improve constituents’ quality of life by promoting a citizen-centric view and highlighting what drives satisfaction with digital government services.
The study is a comprehensive effort to assess the maturity and sophistication of digital government in 10 countries (Brazil, Germany, India, Norway, Singapore, South Korea, KSA, UAE, UK, and USA). It follows their pathways to digital excellence and a
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This report aims to improve understanding of public service delivery in the Arab region by providing a broad view of service delivery environments, outputs and enablers; as well as regional challenges and strengths, and the overall quality of public
This report highlights the experience of the public sector in the United Arab Emirates in transforming the traditional culture based on typical procedural and bureaucratic routine to a culture responsive to customer needs
Impact of Social Media on Public Services in the UAE Federal Government The past years have witnessed a notable increase in government use of social media and its utilization as a tool to engage citizens and stakeholders in the design and delivery of
Innovate. Scale. Measure. Incent. Prepared in collaboration with Deloitte, This is a review of leading practices in the public sector in the UAE, Australia, Canada, Singapore, and the UK informed by interviews with senior public servants and subject
Serving the Future with Power of Analytics Government entities in the region are facing similar challenges: increased focus on law and order; high incidence of chronic diseases; young population and large expat workforce; unprecedented demands for in
Observer
Government Services Forum: A Dialogue on the Future of Government Services
These are some of the takeaways from the discussions at the fifth edition of the Government Services Forum as the panelists deliberated upon taking a human-centered approach to redesign and implement services.
Government in 2071 is an initiative launched by the World Government Summit with the vision of preparing governments for the future.
A collection of thoughtful and inspiring quotes, the book features insights from a selection of the event's most influential speakers from over the years.