In a time of unprecedented global interconnectivity, demographic shifts and socio-political movements, governments are under tremendous pressure to adapt to the changing needs of its populations in agile and efficient ways. Innovations that deliver new solutions to existing challenges in a sustainable commercial way were once the domain of high-tech start-ups. Today, leading Governments are fast learning and adapting practices from the innovative private sector experience to solve the most challenging problems of their citizens. This report presents a benchmarking of 8 standout Governments on their innovative services, key trends and program profiles that are solving citizens’ needs in new ways with high impact. It focuses on select sectors, namely Education, Healthcare and Social Services.
