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Reports


Food Loss And Waste: GCC Solutions For A Global Challenge

Food security is a global priority. According to the Food and Agriculture Organization (FAO), the number of people facing chronic food deprivation reached 828 million in 2021, while over one third of the world’s current food production is wasted or l

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Global Government Services Handbook 2023

The term ‘government service’ does not necessarily conjure up the most fantastical image in the minds of its ultimate customers – citizens or residents of a particular country. Governments, while providing some of the most essential and critical serv

Nurturing Natural Capital: The Middle East Imperative

With more than half the world’s economic output (an estimated US$44 trillion) either highly or moderately dependent on the environment, the consequences of environmental and nature degradation are severe.

Government Services Forum: A Dialogue On The Future Of Government Services

Based on research and the views of a diverse panel of senior leaders from the public and private sectors that participated in the Government Services Forum, this report outlines several topics. The new frontiers that governments are exploring to deli

Government Services in the Age of Disruption: A Look at the Effects of Global Trends on Government Services

This white paper, initiated and led by the “Emirates Government Service Excellence Program” of the United Arab Emirates, presents a glance at the world’s most impactful dynamics in the domains of technology, economy, and global societal changes.

GovTech Prize: Fearless Governments Drive Impact Through Innovation

The GovTech Prize recognize those fearless Governments that exhibit boldness in adopting the latest technologies in their aim to tackle some of the toughest challenges. Through this study, the UAE Prime Minister Office aims to accomplish several key

Egalitarian Approach Required To Unlock Hardware Innovation

Innovative silicon chips and system design will drive the next wave of economic development. However, this innovation is now controlled by the US and a few Asian countries.

Security by Design: Safe and Secure Smart Cities in a Volatile Cyber World

The EY Global Information Security Survey (GISS) 2020 highlighted that 60% of organizations have faced a material or significant incident in the past 12 months, and about one-sixth of these attacks came from “hacktivists” (i.e., techenabled, politica

Rebuilding Economies .. Operations in a New Normal

With emerging market governments now facing substantial national budget deficits, the pressure is on to move beyond shoring up businesses for short-term survival to positioning them for sustainable success in the post-COVID economic landscape.

Time to Future Proof .. A Blueprint for Holistic Urban Resilience

The COVID-19 pandemic has been a severe test of the ability of cities to withstand unexpected shocks, and has strained economic, health, social, and urban infrastructures to the limit. Beyond the pandemic, exposure to natural and human-caused hazards

De-risking the Investment Landscape .. High-impact FDI policies for the GCC

Countries in the Gulf Cooperation Council (GCC) receive low inflows of foreign direct investment (FDI) as a share of gross domestic product (GDP) compared to their global peers. This report explores the underlying reasons for this historical trend ex

Global Economic Outlook 2016-2020

The Global Economic Outlook report addresses the short and longer-range issues that are shaping – and will shape out to the year 2020 – the global economic and business environment. It also envisions what conditions might serve to lift the current “g

A Smart City For Public Value
In collaboration with

"How can a local government build a “smart city”? In exploring these questions, this study provides in-depth analysis of the critical first phase of Dubai’s mega-transformation into a smart city. Dubai’s ultimate objec

Preventing And Reversing Brain Drain

"When scientists, health care providers, entrepreneurs, and other business and management talent consistently leave the country of birth for opportunities abroad, it creates a persistent drag on the home country’s economy and blights its growth. This

What Is Disruptive Innovation?
In collaboration with

"The theory of disruptive innovation, introduced in Harvard Business Review in 1995, has proved to be a powerful way of thinking about innovation-driven growth. Unfortunately, disruption theory is in danger of becoming a victim of its own success. D

Personalized Technology Will Shift The Doctor-Patient Relationship

"Personal technology is ushering in a new era of the “house call-plus”: An emerging philosophy in which smartphone apps, embedded devices, and wearable technology are fundamentally changing how and where medical decisions are made and treatment is re

Technology And Education: Disrupting Classrooms With Blended Learning

"The promise of new technologies to transform education by delivering learning that is personalized and engaging for each student has caught the attention of educators, parents, and policymakers. Because all students learn at different paces and hav

Citie Preview
In collaboration with

CITIE (City Initiatives for Technology, Innovation and Entrepreneurship) is a resource designed to help city governments develop policy to support innovation and entrepreneurship. It is the product of a partnership between Nesta and Accenture, who ha

Service Delivery Trend Outlook
In collaboration with

The report summarizes global trends and lessons learned in government services in the coming 5 years across areas like Customer experience strategy, Access, Privacy, Technology enablers, Service staff culture, Innovation, Government collaboration and

Digital At Depth
In collaboration with

This study on the digital transformation of government examines how pervasive new technologies that have become commonplace for citizen-customers are poised to transform the way we engage with government. Policy-makers across all levels of gover

Better Skills, Better Jobs, Better Lives

A strategic approach to education and skills policies for the United Arab Emirates This is a report based on series of OECD Skills Strategy diagnostic work that help building economic resilience, boost employment and reinforce social cohesion. It pro

Taking A More Sophisticated Approach To Gcc Labour Market Policy

New data show that there is great variation within and between different GCC labour markets. Prepared in collaboration with McKinsey, this report demonstrates that Governments will need to adopt more complex and targeted labour policies and intervent

Harnessing The Power Of Public–Private Partnerships In Healthcare

Prepared in collaboration with Booz & Company and based on detailed analysis and extensive interviews with senior healthcare decision makers in the Arab world, this viewpoint suggests a structured framework and specific areas where PPPs will lead to

Building Citizen Trust In Government Entities

Strengthening public confidence and driving efficiency Vital to the smooth operation of any government entity is gaining the trust of those it is trying to serve. Mobile communications and social media sharing experiences have increased customers’ e

Governing the Metaverse

Governing the Metaverse

While the construction of Metaverse projects are currently underway as the next iteration of the internet (or the future of computing), the role social institutions and governments play needs to be clearly defined.

Urban Resilience Tool
Tools

Government in 2071 is an initiative launched by the World Government Summit with the vision of preparing governments for the future.

Publication

The Coffee Table Book captures all the highlights of the World Government Summit, including briefings on the sessions, sideline activities, awards, discussions and exchanges that happen over the course of the event.