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Reports


Food Loss And Waste: GCC Solutions For A Global Challenge

Food security is a global priority. According to the Food and Agriculture Organization (FAO), the number of people facing chronic food deprivation reached 828 million in 2021, while over one third of the world’s current food production is wasted or l

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Global Government Services Handbook 2023

The term ‘government service’ does not necessarily conjure up the most fantastical image in the minds of its ultimate customers – citizens or residents of a particular country. Governments, while providing some of the most essential and critical serv

Nurturing Natural Capital: The Middle East Imperative

With more than half the world’s economic output (an estimated US$44 trillion) either highly or moderately dependent on the environment, the consequences of environmental and nature degradation are severe.

Seeding Markets To Grow Transformational Innovations

Societal challenges such as climate change or eroding public trust cannot be solved by new technology tools alone. Rather, they will take new ideas and new technologies working together to improve people’s lives. Government still needs to play an imp

Critical Decision Points Facing Government Leaders in a Transforming World

In the critical juncture the world has entered, governments face a radically altered landscape of uncertainty featuring challenges and opportunities that are not just unfamiliar, but in many cases structurally novel

De-risking the Investment Landscape .. High-impact FDI policies for the GCC

Countries in the Gulf Cooperation Council (GCC) receive low inflows of foreign direct investment (FDI) as a share of gross domestic product (GDP) compared to their global peers. This report explores the underlying reasons for this historical trend ex

Edge Of Government

Innovation in government is about new ways to impact the everyday lives of citizens – improving health, educating children, safeguarding the environment, beautifying surroundings, reducing wasted time and resources, ensuring trust and confidence in g

Smart Cities: Regional Perspectives

This report is an entry one for city government leaders and politicians. It is not destined for technical people, rather it is meant to become a common ground from which policy makers can take major decisions on the highest level, as to how can Arab

Innovation In Government Services Report

In a time of unprecedented global interconnectivity, demographic shifts and socio-political movements, governments are under tremendous pressure to adapt to the changing needs of its populations in agile and efficient ways. Innovations that deliver n

Networked Government
In collaboration with

Technological integration and organisational connectivity are transforming the way governments operate. Governments are increasingly accountable and its stakeholders expect public service access anytime, anywhere, anyhow. To effectively deliver on th

Harvard Business Review: The Government Summit Special Collection

A Special Collection of Harvard Business Review in collaboration with the Government Summit consisting of a number of selected articles, led by a special article by HH Sheikh Mohammaed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Rul

Government Electronic And Mobile Services (Gems) Maturity Index

The Index is intended to improve constituents’ quality of life by promoting a citizen-centric view and highlighting what drives satisfaction with digital government services.

Digital Government
In collaboration with

The study is a comprehensive effort to assess the maturity and sophistication of digital government in 10 countries (Brazil, Germany, India, Norway, Singapore, South Korea, KSA, UAE, UK, and USA). It follows their pathways to digital excellence and a

The Arab Government Services Outlook 2014

This report aims to improve understanding of public service delivery in the Arab region by providing a broad view of service delivery environments, outputs and enablers; as well as regional challenges and strengths, and the overall quality of public

Customer Service Culture
In collaboration with

This report highlights the experience of the public sector in the United Arab Emirates in transforming the traditional culture based on typical procedural and bureaucratic routine to a culture responsive to customer needs

New Frontiers For Citizen Engagement

Impact of Social Media on Public Services in the UAE Federal Government The past years have witnessed a notable increase in government use of social media and its utilization as a tool to engage citizens and stakeholders in the design and delivery of

Government Efficiency
In collaboration with

Innovate. Scale. Measure. Incent. Prepared in collaboration with Deloitte, This is a review of leading practices in the public sector in the UAE, Australia, Canada, Singapore, and the UK informed by interviews with senior public servants and subject

Achieving Excellence Via Data-Driven Decision Making In Government

Serving the Future with Power of Analytics Government entities in the region are facing similar challenges: increased focus on law and order; high incidence of chronic diseases; young population and large expat workforce; unprecedented demands for in

Governing the Metaverse

Governing the Metaverse

While the construction of Metaverse projects are currently underway as the next iteration of the internet (or the future of computing), the role social institutions and governments play needs to be clearly defined.

Urban Resilience Tool
Tools

Government in 2071 is an initiative launched by the World Government Summit with the vision of preparing governments for the future.

Publication

The Coffee Table Book captures all the highlights of the World Government Summit, including briefings on the sessions, sideline activities, awards, discussions and exchanges that happen over the course of the event.