The world today is undergoing a period of unprecedented change, brought about by global ‘megatrends’ which include changes in demographics, shifts in global economic power, large-scale urbanization, natural resources scarcity and climate change, to name a few. But by far the most dramatic changes are happening in technology, digitization
and science, where the disruption is exponential. Government and public sector organizations find themselves at the epicenter of this ‘perfect storm’, and have to re-think what it means to lead in an age of disruption. Crucially, they need to do so while regaining the public’s trust, which seems to be in decline in multiple places around the world.

In an environment where the sands are constantly shifting, public sector organizations have a critical role to play in serving their citizens by balancing the opportunities created by disruption (e.g. technological advancements such as the Internet of Things), alongside the threats created by the very enablers of these opportunities (e.g. cyber-terrorism). 

This study highlights the seven key imperatives to achieve public sector readiness in this age of disruption, and can be used as a ‘playbook ’for leaders to successfully navigate through these challenging waters. How ready is your organization to adapt? Use our Public Sector Readiness Index located at the back of the paper to understand where you are in this
journey.