Today, Digital Technology offers the potential of moving
from the traditional automation of existing processes
and organizational structures of Social agencies to
transformation, i.e. aligning processes, organizational
structures, and new technologies along the goals of social
policies. This Digital integration in social welfare and
protection is driven by the demand for more accurate
and efficient service, from within social agencies as
well as from the public. it automates and improves data
management, reducing workloads and enabling managers
to make more informed decisions. Digital technology
can also provide convenience and faster citizen-centered
service as well as better security for beneficiaries and the
public.

The Ministry of Community Development (MOCD), is
seeking to improve the social development in Emirates
by achieving the objectives of national agenda for the
UAE Vision 2021, strengthening the society and family
coherence and finding a society which participates
effectively in the building and development by adopting a
long term strategic plans derived from the vision of wise
leadership of government aiming at bringing happiness to
the society and consolidating the position of country as a
place of happiness.