العربية
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Sessions

29/03/2022
03.05 - 03.15
RTA Hall
Leading governments are adopting the private sector’s customer-centric approach to service delivery to meet and exceed citizens’ expectations. Today, there is a shift towards “customer obsession,” where customer experience (CX) is adopted and prioritized as a measure of performance. In this session, Saeed Almulla outlines the latest trends in government CX, where the public sector harnesses the power of human-centric design to deliver the next generation of world-class government services.
29/03/2022
11.00 - 11.20
RTA Hall
With the last seven years being the warmest on record, coupled with the rapid increase of extreme weather events, the impact of climate change is more visible than ever before. The world’s landmasses are projected to sink in a matter of decades, posing an existential threat to the world’s lowest-lying countries today. Island states are on the frontlines of climate change, where the effects of rising temperatures and sea levels demand innovative climate action.
29/03/2022
02.45 - 03.05
RTA Hall
The data economy has long been the domain of big tech, business, and government. People today recognize the power of their data, yet the mechanisms to buy, sell and trade it is only available to a few. Concerns around privacy and security remain both an obstacle and an excuse for data monopoly. In this session, panelists will discuss how to safely unleash the enormous potential of the data economy to include and empower people.
29/03/2022
03.15 - 03.30
RTA Hall
The Covid-19 pandemic and its legacy have highlighted the need to reimagine strategic planning in organizations by designing strategies around key principles for the future, particularly innovation and agility. The design thinking approach has proliferated globally as governments needed creative and collaborative solutions and in record time. In this session, Engin Ayaz shares a new model for strategic planning through design to help governments and organizations thrive in an age of complexity, uncertainty, and opportunity.
29/03/2022
02.20 - 02.45
RTA Hall
Our inter-dependencies and shifting nature of global risks are testing governments, businesses and people’s resolve and ability to navigate them. Global solidarity and collaboration are essential to buffer shocks and manage complex risks brought on by climate change, inequality, conflicts and economic uncertainty. Strengthening resilience in the face of global challenges requires enlightened collaborative frameworks and partnerships that can mobilize investments towards preparedness and ultimately response. In this session, panelists will discuss how mitigating future risks require local and global approaches.
29/03/2022
02.00 - 02.20
RTA Hall
30/03/2022
11.50 - 12.20
DEWA Hall
Africa is reclaiming its narrative as its economies unite for a prosperous future. The landmark African Continental Free Trade Area (AfCFTA) is the largest free trade agreement of its kind, connecting the continent to realize Agenda 2063’s vision of an integrated, prosperous, and peaceful Africa. Marking one year since free trade officially commenced under AfCFTA, and one year before Agenda 2063’s first 10-year milestone, leaders in today’s session will reflect on the rise of Africa as the future’s global trade, investment, and innovation hub. As well as, indicate the continent’s priorities for the next 10 years.